I happen to believe that we are living in a world where customer service isn’t nearly as good as it once was. In my opinion, the days of, “the customer is always right” have long since passed. To give you a good idea of exactly what it is that I’m talking about, ask yourself this. When was the last time you were at a big box department store and had a cashier say, “thanks for shopping here?”
I have actually noticed that nearly every time I go through the checkout stand, I find myself saying thank you instead of them thanking me for spending my hard earned money at their store.